Privacy policy
Effective Date: November 12, 2026
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase products, subscribe to communications, or otherwise interact with our services.
2. Information We Collect
Depending on how you interact with us, we may collect:
Information you provide: Name, email address, telephone number, mailing and shipping addresses, billing details, account details (if enabled), marketing preferences, inquiries, reviews, stories, testimonials, and photographs you voluntarily submit.
Information collected automatically: IP address, approximate location, browser and device information, pages viewed, shopping cart and checkout activity, and cookie or similar technology data.
Transaction information: Order details and payment confirmations. Payment providers process payment credentials under their own privacy and security practices; we generally do not receive full payment card numbers.
3. How We Use Your Information
We use personal information to:
- Process and fulfill orders.
- Provide shipping and customer service updates.
- Respond to inquiries.
- Send promotional communications where permitted.
- Improve our website and customer experience.
- Protect against fraud.
- Meet applicable legal and accounting obligations.
4. Email Subscriptions and Marketing
You may subscribe to inspirational content, company news, product announcements, and promotional offers. We may collect your email address and any interests you choose to share, including MommyAddy, DaddyAddy, or The Village Collection. Our email communications may be managed through Omnisend.
You can unsubscribe from promotional emails at any time using the link in those messages. You may still receive necessary order and customer service communications. An email subscription does not automatically enroll you in our private Facebook community.
5. Cookies and Tracking Technologies
Our website and service providers may use cookies, pixels, and similar technologies for essential store functions, cart and checkout operations, analytics, and advertising where enabled. Some technologies are necessary for the site to operate; others may be subject to your consent or privacy choices under applicable law.
You may adjust browser cookie settings and use any privacy preference controls provided on our website. Disabling some cookies may affect site functionality.
6. How We Share Personal Information
We may share information as reasonably necessary with service providers involved in ecommerce hosting and checkout, payment processing, production and order fulfillment, shipping, email communications, product reviews, analytics, security, and professional support. We may also disclose information when required by law or to protect our business and customers.
We do not sell customer contact lists to data brokers. However, certain advertising or analytics activities, if enabled, may constitute “sale” or “sharing” under applicable privacy laws. Where required, we will provide appropriate disclosures and opt-out choices.
7. Customer Stories, Testimonials, and Photographs
2HeartsIn1™ celebrates authentic experiences through initiatives such as Real Parents. Real Stories. If you voluntarily submit a story, testimonial, photograph, or other personal content, we will seek appropriate permission before publishing identifying content. We respect contributors’ personal boundaries.
To ask about correction or removal of submitted content, contact info@2heartsin1.com.
8. Security and Retention
We use reasonable measures designed to protect personal information, but no electronic system is completely secure. We retain information as reasonably necessary to fulfill orders, support customers, maintain business records, prevent fraud, and comply with legal obligations, then delete or otherwise handle it as appropriate.
9. Children’s Privacy
Our online store is not directed to children under 13, and we do not knowingly collect their personal information directly without appropriate authorization. If you believe a child has submitted personal information without appropriate permission, contact us.
Parents or guardians submitting stories or photographs involving children should have the necessary authority and permissions.
10. Third-Party Websites and International Visitors
Our website may link to third-party platforms such as Facebook, Instagram, TikTok, LinkedIn, and YouTube. Their independent privacy practices are governed by their own policies.
2HeartsIn1™ is based in the United States; information may be processed in the United States or other countries by our service providers. Additional rights or safeguards may apply based on your location.
11. Changes and Contact Information
We may update this Privacy Policy as our services, practices, or legal requirements change. We will update the effective or last-updated date and provide additional notice where required.
For questions, concerns, or privacy requests, contact: